Position Title: Wraparound Case Management Intern
Purpose: The Wraparound Case Management Intern is compassionate, and is dedicated in assessing the strengths and needs of homeless clients with proven ability to build rapport. The most important aspects of providing wraparound services are knowledge of community resources and actively following up with each interaction made while building relationships.
Assist the IF Staff in taking on the role of backup during diversion hours.
Building community resources list and updating list of current services.
Connect Clients to appropriate resources and supportive services.
Connect with all Clients on Emergency Shelter waitlist to provide support and advocacy.
Assist waitlisted clients in identifying, securing and maintaining affordable transitional/permanent housing in the community.
Responsible to: Director of Case Management
Time Commitment: Minimum of 2-3 days out of the week. (Monday-Friday 9-5pm). Flexible on 4 hours per day, as needed.
Qualifications: Must have effective communication, strong de-escalation techniques, and previous experience working with populations dealing with addiction and mental health issues. Prior internship experience and bilingual preferred.
Support: One 8 hour day of training will be provided. In addition, Illumination Foundation staff will be available for questions and assistance.
Dress Code: Comfortable and semi-casual. Please no tight fitting or revealing clothing.